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Start here: Microsoft 365 + Copilot ChatMedium riskUpdated 3 SeptAI required

Create first-draft FAQs

Draft FAQs from approved public guidance

Where the action happens

Copilot Chat

Product or feature needed

Copilot Chat

AI required

Yes

Extra credits

No, normally

Technical skill

Low

Risk level

Medium

Watch-outs for Start here

  • Do not assume 'I have Copilot' means you have every Microsoft 365 Copilot feature.
  • You can already do useful low-risk work here, including drafting, summarising, public research and simple automation.
  • Some features can be visible but still depend on admin enablement, configuration, permissions or billing.
  • Staff still need clear guidance on what not to upload, especially live assessment content, candidate data, safeguarding information, HR, malpractice, appeals and complaints.
Disclaimer: Always follow your organisation's internal guidance and policies regarding AI usage. The suggestions in this guide have been created to the best of accuracy, but Microsoft licensing, pricing and feature availability change frequently — treat them as a planning baseline, not a procurement quote.

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