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Where the action happens

Power Automate

Product or feature needed

Standard connectors

AI required

No

Extra credits

No

Technical skill

Low to medium

Risk level

Low

Licence dependency

Automate basics stage — standard Microsoft 365 and Power Automate access is usually enough when only standard connectors are used.

Credit dependency

None unless AI actions are added.

Watch-outs for Automate basics

  • Prefer standard workflows where they solve the problem; they are often cheaper and easier to test than AI-based automation.
  • Moving from Microsoft 365 connectors to external or premium systems can change licensing requirements.
  • Flows need named owners, documentation, monitoring and continuity planning.
  • Include flows in offboarding so they do not become orphaned when makers leave.

Last checked: 2026-09-05

Disclaimer: Always follow your organisation's internal guidance and policies regarding AI usage. The suggestions in this guide have been created to the best of accuracy, but Microsoft licensing, pricing and feature availability change frequently — treat them as a planning baseline, not a procurement quote.

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