Why can't I see or use that Copilot feature?

Start at the top. Most 'missing feature' problems fit one of these categories.

A connector being visible does not necessarily mean you can use it. Your organisation may need to approve the connector, configure the connection, authorise access to the source, and ensure the Copilot or agent experience you are using can consume that source. Your own permissions to the underlying information still matter.

If the feature would touch candidate data, safeguarding, HR, malpractice, appeals, complaints, reasonable adjustments, assessment outcomes or other sensitive information, include that in your request. Technical availability is not the same as organisational approval for the use case.