Choose between Chat and delegated multi-step work
Use Chat for an interactive question or quick task; consider Cowork or another delegated capability when you have a defined multi-step job with a clear outcome.
Where the action happens
Advanced guidance / Copilot
Product or feature needed
Surface selection
AI required
No
Extra credits
No for the guidance; delegated work may consume credits
Technical skill
Low
Risk level
Low
Licence dependency
Cowork and other delegated features are licence/configuration dependent.
Credit dependency
Delegated work may consume Copilot Credits.
UK availability
available
What it can do
- Helps match task complexity to the right experience.
Limitations
- Availability and charging depend on tenant configuration.
Notes
Moved to advanced guidance.
Watch-outs for Advanced: govern & scale
- Keep detailed governance here rather than repeating it on every beginner capability.
- Track ownership, access, cost, lifecycle and exceptions once services are shared or business-critical.
- AI Redlines remain separate from normal governance and should be treated as hard boundaries.
Sources
Last checked: 2026-10-09
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