Diagnose a missing Copilot feature
Work out whether a missing feature is caused by licence, rollout, admin policy, permissions, region or billing configuration.
Where the action happens
Advanced guidance
Product or feature needed
Feature availability troubleshooting
AI required
No
Extra credits
No
Technical skill
Medium
Risk level
Low
Licence dependency
Feature-specific.
Credit dependency
Feature-specific.
UK availability
available
What it can do
- Provides a structured way to diagnose feature availability.
Limitations
- Exact tenant settings require administrator access.
Notes
Advanced support guidance.
Watch-outs for Advanced: govern & scale
- Keep detailed governance here rather than repeating it on every beginner capability.
- Track ownership, access, cost, lifecycle and exceptions once services are shared or business-critical.
- AI Redlines remain separate from normal governance and should be treated as hard boundaries.
Last checked: 2026-10-09
Disclaimer: Always follow your organisation's internal guidance and policies regarding AI usage. The suggestions in this guide have been created to the best of accuracy, but Microsoft licensing, pricing and feature availability change frequently — treat them as a planning baseline, not a procurement quote.
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