Add AI to automation: Extract, classify, summarise and generate inside workflowsMedium riskAI requiredExtra credits needed
Summarise a batch of incoming content
Use AI inside a workflow to group themes and summarise a collection of responses, messages or documents.
Where the action happens
Power Automate / AI Builder / prompts
Product or feature needed
Batch summarisation
AI required
Yes
Extra credits
Yes - AI capacity or Copilot Credits may apply
Technical skill
Medium
Risk level
Medium
Licence dependency
Depends on Power Automate and AI features used.
Credit dependency
AI Builder or Copilot Credit capacity may apply.
UK availability
available
What it can do
- Apply AI to content as part of an automated process.
- Pass the result to later workflow steps or a review queue.
Limitations
- AI output quality varies and important results need review.
- AI capacity can be exhausted independently of the workflow licence.
Prerequisites
- A defined workflow, suitable input and sufficient AI capacity.
Notes
Generic AI automation capability.
Watch-outs for Add AI to automation
- AI steps can fail if capacity or credits run out.
- Keep exception handling and human review where errors would matter.
- Licensing and capacity detail is available in Advanced guidance.
Last checked: 2026-10-09
Disclaimer: Always follow your organisation's internal guidance and policies regarding AI usage. The suggestions in this guide have been created to the best of accuracy, but Microsoft licensing, pricing and feature availability change frequently — treat them as a planning baseline, not a procurement quote.
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