Power Automate without AI
This tier uses Power Automate for process improvement without AI. It is often the best starting point because it avoids AI credit confusion and reduces operational friction quickly.
Typical products and features
- Power Automate cloud flows
- Microsoft Forms
- SharePoint Lists
- Outlook
- Teams
- Planner
- Approvals
- OneDrive
Best-fit users
- Operations teams
- Customer support
- Quality assurance
- Product administration
- Centre approval teams
- Compliance coordinators
Extra cost risk: Low if only standard connectors are used
Watch-outs
- Standard Microsoft connectors are usually simpler than premium connectors.
- Moving from “send notification” to “update business system” may trigger premium connector needs.
- Flows need owners, documentation and continuity planning.
Example use cases (10)
Centre query intake
Forms submission creates a List item and Teams alert
Where: Power Automate
Qualification review tracker
New document upload creates Planner tasks
Where: Power Automate
Conflict declaration reminders
Staff receive scheduled reminders and managers see completion
Where: Power Automate
EQA action tracking
Overdue EQA actions trigger Teams notifications
Where: Power Automate
Complaint acknowledgement
Email receipt creates a case record and acknowledgement
Where: Power Automate
Centre approval checklist
Checklist item changes trigger reviewer notifications
Where: Power Automate
Document upload notification
New centre document alerts the right team
Where: Power Automate
Policy review reminder
Scheduled reminders for policy owners
Where: Power Automate
Meeting action reminders
Actions from a List trigger reminder emails
Where: Power Automate
Governance evidence tracker
Evidence request status updates stakeholders
Where: Power Automate